Sender Settings – Default Sender ID

Contents

• Video
• Accessing Sender settings
• Setting your default sender ID
• Message Centre
• Updating the Default Sender ID from the Message centre

Introduction

PLEASE BE AWARE – To Access Sender ID you must have administration access on the platform.

The Default sender ID is a pre-selected identifier that will be used to send messages unless you manually choose a different one.

Please watch the video below on how to set the Default Sender ID or read the below guide.

Video

Accessing Sender settings

Setting your Default sender ID

You will now be on the sender settings page, on the registered senders tab there will be a Default sender ID option you will be able to access.

You will have two options for setting your default sender ID. The first option will give a drop option to select which sender ID you want to set to default, the second option will let you type in the default sender ID, once you are have selected your ID press save to finalise.

PLEASE BE AWARE – If the Default sender ID has not been registered for a specific territory and the message is being sent to a location that mandates a sender ID, the sender ID will not be visible to the user.

Congratulations you have set your Default Sender ID, now let’s take a look at it in action.

Message centre

If we go to the message centre and start the process of sending a message we can see that the sender’s ID default is the one we set in the sender settings, if another sender ID is needed you will be able to select it from the drop-down.

Updating the Default Sender ID from the Message centre

PLEASE BE AWARE – you will need to have administration access to be able to do the following.